Reference

sumatratoto Privacy Policy For Your Account

sumatratoto Privacy Policy sets out how we handle your account details, wallet records and device access when you use DANA, OVO, GoPay or QRIS.

Account dataWallet recordsCookie choicesAccess requests

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How Privacy Applies To Indonesian Accounts

sumatratoto Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy covers the details you provide during account creation, including your contact information and the verification step used before account access. We also record payment references needed to match DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity with your account; we do

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not treat a wallet reference as a public profile. Device details may be used to keep a login session working and identify unusual access. We retain records only for operational, security or legal needs, then remove or anonymise them when they are no longer required. Access
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and eligibility depends on local law. If you are in Yogyakarta or elsewhere in Indonesia, the same request path applies: contact support through your account area, state the record you want checked, and provide enough account detail for us to locate it safely.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATH

Account Help For Privacy Requests

A clear contact route helps when you want to ask about personal data, a wallet reference or a cookie choice.

Account privacy request Open support from your account area and name the data question clearly. We can help locate account details, explain their use and identify the next step without asking for your password.

Wallet record check For DANA, OVO, GoPay or QRIS records, include the payment reference and approximate date. We use those details to separate your transaction history from another account.

Access concern If a phone verification step or device session blocks your privacy request, tell us what happened through account support. We can direct the request while keeping login credentials private.

DATA HANDLING PRACTICE

DANA Records And Account Security

We keep this Privacy Policy practical by connecting each data category to a real account action. Your phone verification supports account access, payment references help reconcile wallet activity, and device signals help…

Account details

We use contact and verification details to create, maintain and protect your account. Before discussing private records, we may compare the request with the account step already completed.

Payment references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references help us match a payment event. We use the reference for reconciliation rather than displaying wallet credentials publicly.

Device sessions

When you move from phone login to the mobile lobby, basic device and session signals can help detect unusual access. They support account protection and investigation of an access concern.

Cookies

Cookies can remember functional choices and keep a page session working. You can clear or restrict them in your browser, although some account-area functions may then need to load again.

Retention period

We retain account, payment and security records for operational, security or legal reasons. When a record no longer serves one of those needs, we remove it or make it non-identifying.

Changes and contact

Ask us to access, correct or remove eligible personal details through account support. Include your account identifier and the requested change; we may verify ownership before responding.

Privacy Policy Questions For Indonesia

These Privacy Policy answers focus on the requests you may have before opening an account or while checking a wallet record. We keep the route tied to your account area, and access or eligibility depends on local law wherever that affects your request.

It covers account details, phone verification, device sessions, cookies, payment references and support requests connected with your account. It also explains retention, security handling and how to request a change.

Yes. The Privacy Policy covers transaction references from DANA, OVO, GoPay and QRIS, plus bank transfer and virtual account records. We use them to reconcile activity and investigate payment questions.

Phone verification helps connect an account request with the right account and reduces unauthorised access. If you ask about private data, we may use that completed account step to confirm ownership.

You can request access to eligible personal data through account support. State the account identifier and the records you want checked; we may verify your identity before releasing account-specific details.

Send the correction request through the account support route and describe the inaccurate field, such as a contact detail. Include the relevant account identifier so we can review the correct record.

Cookies may keep functional choices and account sessions working when you move from login to the mobile lobby. Your browser settings can clear or restrict them, though some pages may reload.

We keep records while they are needed for account operation, security, payment reconciliation or legal duties. After that need ends, we remove the record or make it non-identifying where appropriate.

sumatratoto Privacy Policy For Your Account

Account Help For Privacy Requests

DANA Records And Account Security

Account details

Payment references

Device sessions

Cookies

Retention period

Changes and contact

Privacy Policy Questions For Indonesia

01 What does the sumatratoto Privacy Policy cover?

02 Does the Privacy Policy include DANA and QRIS data?

03 Why does sumatratoto need phone verification?

04 Can I ask what personal data you hold?

05 How do I request a correction under the Privacy Policy?

06 How are cookies handled on my phone?

07 How long does sumatratoto keep account data?

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